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FAQ
We shared some of our most frequently asked questions to help you out!
Feel free to poke around these questions topics to find just what you’re looking for.
General
Absolutely! As we continue to grow and get more feedback from our customers, we will expand our product line. We always love feedback, suggestions and new ideas. If you would like to see a new service provided please email us at info@thelistingbees.com
Currently we offer custom packages to large brokerages and title companies. To request a custom package, email info@thelistingbees.com.
Yes, our photographers work on Saturdays. We also service Open Houses held on Saturdays and Sundays. However, please note, any photos taken on Saturday will be returned Monday.
Paying & ordering
Your credit card will be charged when you order. If you cancel, a full refund will be provided without a cancellation fee if you cancel within 24 hours.
At this time, The Listing Bees accepts Visa, MasterCard, Discover and American Express.
We strongly encourage customers to place orders online. This provides a more streamlined, consistent, and error-free experience. However, we understand there are times when an order may need to be placed over the phone. In those situations, we will accommodate phone orders.
At this time, we offer a flat fee for all homes regardless of the size up to 4,000 sq.ft.
We do not currently service locations that are out of our service region and therefore do not charge distance fees. If you would like us to provide service outside of our region, please email info@thelistingbees.com to inquire about pricing.
Concierge Services
Yes, we have an affiliate Supra key which allows us to install your Supra lockboxes on the home. As affiliate key holders, we will need the CBS code to release the shackle and keybox. If you need help finding the CBS code, email info@thelistingbees.com and we will send over a quick tutorial.
We’ll keep your equipment in The Listing Bee’s secured, clean storage facility. Check your inventory at any time from your dashboard. We’ll even send you automated alerts when you’re low on stock.
The Listing Bees uses our own posts, and we hang your inventory/sign on the post.
PHOTOGRAPHY SERVICES
Our advanced equipment allows us to capture a home three times faster than a traditional 3D camera. Meaning, for most homes, this service takes just 30 minutes instead of 1.5+ hours.
We also use iGuide technology for a 3D experience that users find easier and more enjoyable to operate. Buyers can freely navigate the home and assess furniture requirements with 99.6% accurate floor plan measurements.
Yes! some of our packages include aerial drone photography. Our pilots are FAA licensed and use the most advanced 4K drone cameras for ultra high-definition images. FAA restrictions apply.
Yes, you can add Twilight photos to your order for an additional $75. Twilight photos are a great way to showcase a home in a relaxing light.
Photos are returned the business day after the appointment by 5pm. Please note, photos taken Saturday will be returned Monday.
We aim to capture 2 photos for every 100 square feet of livable space. For example, if the home is 2,500 sq. ft., we will typically take 50 photos, including the exterior and interior.
We realize our photographers represent you and your brand. As a result, they will always be in a nicely pressed collared shirt or polo.
OPEN HOUSE SERVICES
We need 24 to 48 hour notice. But to ensure availability, we advise you to book with more advanced notice if possible. Our schedules fill up quickly for this popular service!
You’ll automatically receive a text notification when your signs have been installed. Installation will take place before the Open House begins, and we will remove them between 4 to 6pm at the end of each day.
Yes! When you select one of the base packages, you’ll have the ability to upgrade to our premium refreshment options or add-on additional directional signs.
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